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Why should my organization implement ISO 9000?
To keep customers - and to keep them satisfied - your product (which may, in fact, be a service) needs to meet their requirements. ISO 9000 provides a tried and tested framework for taking a systematic approach to managing your business processes (your organization's activities) so that they consistently turn out product conforming to the customer's expectations. And that means consistently happy customers! Top | Questions List | Complete FAQs Please visit the following two websites for any further background information and FAQs. The ISO website has a large section on ISO 9000, including statistics, transition information and market feedback. SC2 is responsible for the development of the 9001 and 9004 standards. This website provides additional background and support on these standards.
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